RETURN
MATTISE products may be returned for free within 30 days after receiving.
When the following criteria are met:
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The product can not be damaged.
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The product has to be clean.
If the product is purchased at a MATTISE point of sale (physical- or online store), you can return the product there (under their terms).
How does it work
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Request a return via the button below and mention your order number
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Receive the return shipping sticker via email
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Pack the product and attach the shipping sticker
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Drop the package or envelope off at a PostNL point
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After receiving and processing your returned product, the purchase amount will be transferred via your original chosen payment method.