MATTISE products may be returned for free within 30 days after receiving. 

When the following criteria are met:

  • The product can not be damaged.

  • The product has to be clean.

If the product is purchased at a MATTISE point of sale (physical- or online store), you can return the product there (under their terms).

How does it work

  1. Request a return via the button below and mention your order number

  2. Receive the return shipping sticker via email

  3. Pack the product and attach the shipping sticker

  4. Drop the package or envelope off at a PostNL point

  5. After receiving and processing your returned product, the purchase amount will be transferred via your original chosen payment method.

30 day return policy

free shipping in NL

1 year warranty





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